Golf course operations is where everything comes together. A well-maintained course, solidly financed from fixed and variable income served by a quality hospitality business with a lot of satisfied customers. Operating a golf course well is not an easy task there are many different factors one has to deal with factors that cannot be influenced such as the weather and factors that one can partially influence such as the number of green fees visiting the course and things that can largely be influenced such as maintenance. All these factors together lead to a certain occupancy rate of the course which in turn is the determining factor for the catering turnover. Local conditions such as the surface of the court and the drainage can have a great influence on the playability and thus the occupancy rate of the court.
One of the most important conditions for an efficient operation is to measure the Key Performance Indicators (KPIs) for your course in order to get a clear insight into the performance of your course. Benchmarking your results with other similar jobs can also provide useful (management) information. This data will also be the input for managing the various parties on the golf course. Important to realize for a good operation is that the different parties (golf club, owner, hospitality, greenkeepers, pro, store owner, marketing manager, and any external partners) cannot do without each other and good agreements lead to better results none of the parties can do without each other. The better the coordination is between the different parties the better the result, a well-oiled, beautifully maintained golf course with satisfied players.