Costa Navarino, Greece
Your reputation is being shaped every day — on platforms you may not even be monitoring. Before a guest picks up the phone or makes a booking, they have already read your reviews, checked your rating, and formed an opinion. The Reputation Scan tells you exactly where you stand and what to do about it.
The Reputation Scan runs on ReputAI — a platform built specifically for golf clubs and resorts. ReputAI aggregates guest reviews from 6+ platforms, generates structured AI-driven insights, and benchmarks your scores against comparable clubs. The result is a live dashboard that turns hundreds of individual reviews into clear, actionable intelligence.
Rather than reading through reviews manually, you see patterns: which aspects of your guest experience are consistently praised, which are quietly costing you, and how your trajectory compares to your competitive set over time. Golf Improvements interprets these insights in the context of the full industry — adding the human layer of expertise that no algorithm can replicate.
We analyse your presence across all relevant platforms — Leading Courses, Google, Tripadvisor, Top 100 Golf Courses, Golf Digest, National Club Golfer, and others relevant to your market. We look at your scores, the tone and substance of reviews, how you compare to your competitive set, and where the gaps are between what guests expect and what they find.
This is not a numbers exercise. We read the reviews as a guest would — looking for patterns, recurring complaints, and the kind of praise that tells you what you are genuinely doing well.
Your website is your first impression. We assess it with fresh eyes — looking at clarity, conversion, mobile performance, loading speed, photography, and the ease of making a booking. We identify where visitors drop off, where expectations are set incorrectly, and where simple changes would have an immediate impact on enquiries and direct bookings.
This is where Golf Improvements is uniquely placed. We know the golf ranking landscape inside out — Leading Courses, Top 100 Golf Courses UK&I, Golf World, Golf Digest, and the national lists across Europe and beyond. We know how courses get onto these lists, who the key people are, and what assessors look for.
We tell you which rankings are realistic for your course, what criteria you need to meet, and — where relevant — who you need to have a relationship with. This is not something you can find in a manual. It comes from years of operating inside this world.
The Reputation Scan is priced at €1150 ex. VAT as a standalone service. It is also included in the Full Mystery Visit package. The scan can be conducted entirely remotely — no site visit required.
The Reputation Scan is the fastest way to get an honest picture of your online position — and a clear path to improving it.
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